The range of our consulting skills are customized to the needs of your organization and can include the following services:
Concept Development and Facility Construction
Concept and Philosophy development
Feasibility study
Business plan development
Floor plan design & layout
Specialist in designing of wet area, sauna, steam, rasul treatment room, Vichy Showers
Co-ordination & liaison with Architects, Builders, Plumbers, Electricians Interior Designer
Selection of Furniture, Fixtures & Equipment and OS&E
 
Equipment, Product
Source of Product/s complimentary to project
Source & advice on equipment requirements
Negotiation with the vendors
Industry contacts, Sources of Suppliers, Manufacturers
 
Spa Menu Development
Development of Spa Menu
Product acquisition
Treatments
Pricing Structure
Retail & Professional product requirements
 
Human Resources
Recruitment of qualified Spa personnel
Spa Manager, Senior Therapist
Recruitment of team
Therapists Contractual Agreements
Position Descriptions
Training & Team Development
Induction
Standard Operating Procedures
Training manuals
Hydrotherapy
Equipment & product
Therapy & standards
Guest liaison & education
Retail sales
Gift Voucher & Value adding
 
Operations
Spa Operations Handbook
Policy, procedures & protocol
Quality & quantity assurance
Stock taking, costing & controls
Conduct of a Health & Wellbeing Spa
Post opening twofold Spa audit, mystery guest survey and known entity spa evaluation program
 
Financial Management
Pre-opening expenses
Budget planning in co operation with your Accountant & Accounts
personnel
Service & retail cost analysis
Stock Taking & Rostering
Advice on contractual requirements
Sourcing of competitive insurance quotes
Team remuneration and incentives
Financial administration policies, procedures and work instructions